You may cancel free of charge until 14:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 14:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
Comfortable Accommodations: Shenzhen L.gem Hotel in Shenzhen offers comfortable rooms with air-conditioning, private bathrooms, and garden or mountain views. Each room includes a work desk, minibar, and free toiletries.
Wellness and Fitness: Guests can enjoy spa facilities, a wellness centre, and a fitness centre. The hotel features a hot tub, sauna, and yoga classes. Free on-site private parking is available.
Dining and Leisure: The hotel restaurant serves dinner with local specialities, while breakfast includes continental, American, and Asian options. Additional amenities include a bar, coffee shop, and free streaming services.
Convenient Location: Located 30 km from Shenzhen Bao'an International Airport, the hotel is near attractions such as Shenzhen Convention & Exhibition Centre (3 km) and Happy Valley Theme Park (9 km). Highly rated by guests.
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Guest reviews
Categories:
Staff
8.5
Facilities
8.5
Cleanliness
8.7
Comfort
8.9
Value for money
8.6
Location
8.5
Select topics to read reviews:
Guests who stayed here loved
Mohammed
United Kingdom
“I like the location and also the very nice and clean hotel.
Caring staff”
S
Susan
United Kingdom
“The location for us was excellent, walking distance to public transport, shops and restaurants. The hotel room was large and clean. A good variety of food available for breakfast.”
E
Enrique
France
“Juste Incroyable et le personnel très patien, a )'écoute t, un vrai service de qualité.”
Shenzhen L.gem Hotel takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
CNY 180 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 180 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
GreatwallPeonyDragonPacificJinCash
The fine print
Need-to-know information for guests at this property
Guests are required to show a valid government-issued ID card or passport upon check-in.
Kindly note that pets are strictly prohibited at the property, with the exception of guide dogs.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Shenzhen L.gem Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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