- City view
- Pets allowed
- WiFi
- Terrace
- Balcony
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Get the celebrity treatment with world-class service at The Excelsior, a Luxury Collection Hotel, Florence
Located on the banks of River Arno in Florence's historic Piazza Ognissanti, "The Excelsior, a Luxury Collection Hotel, Florence" offers luxurious rooms and suites, many overlooking the river and the Oltrarno area. Ponte Vecchio is 900 metres away. Air-conditioned rooms at the Excelsior feature stylish furniture and Carrara-marble bathrooms. Each room offers a 32" plasma-screen TV with a multilingual programme selection and a digital jukebox. and the bed are "Luxury Collection Bed" A varied buffet breakfast is provided daily in the elegant Sala Caminetto hall. During the day you can relax with a drink on one of the hotel's terraces with city views. For dinner you can enjoy the Mediterranean cuisine of the executive chef and his staff. You can book spa treatments and make use of the wellness centre at a partner hotel located opposite the property. The 5-star Excelsior is 500 metres from Santa Maria Novella Train Station and a short walk from the historical centre. It is surrounded by some of city's most popular restaurants and designer boutiques.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Parking
- WiFi
- Family rooms
- Non-smoking rooms
- 2 restaurants
- Fitness centre
- Facilities for disabled guests
- Room service
- Bar
- Breakfast
Sustainability
Green Key (FEE)
Guest reviews
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Guests who stayed here loved
- Ieuan
United Kingdom“Eva was a stand out member of staff. There was confusion with the method of payment for the accommodation, which Eva dealt with professionally and to whom we owe gratitude. She was always very helpful and friendly. Nico the concierge was also...” - Ifigenia
Greece“The Westin Excelsior is simply the perfect hotel in Florence. The location and service are impeccable. It is an impressive and historic building, beautifully maintained and in spot condition. Beds are so comfortable and sheets are soft. Breakfast...” - Monika
Philippines“They upgraded our room to a higher category. Room was so beautiful and bed was amazingly comfortable.” - Paul United Kingdom“Top quality hotel, nice rooms and overall appearance of the hotel interior was very good. The staff were very friendly and attentive.”
- Simon United Kingdom“Good window for breakfast. Good buffet, nice staff, good coffee. Anything you need (clothes brush, extra towel), no problem. Room service good. Rooftop bar restaurant excellent.”
- Dina
Switzerland“location was perfect, close to main facilities. The staff were delightful, kind & eager to help. the rooftop bar was wonderful” - Anonymous
Singapore“perfect room, people working in the hotel are very friendly and helpful. great location, fantastic views, florence at its best!” - Heinz
Liechtenstein“Service at the 5th floor was bad. I waited 10 minutes for a waiter and only could get one after I intervened Twice. Thx were clearly overwhelmed and slow. Very disappointed.” - Xia
China“Everything. Location. Room. View. But the staff in particular. Gentlemen at the concierge were so helpful for everything. The front desk the bar and the room keeping team are all very friendly. Thank you for this wonderful experience” - Alanood
Saudi Arabia“Location is excellent. The lobby looked very festive and it was very nice during the holiday.”
Hotel surroundings
Restaurants
- Cosimo Rooftop Restaurant & Bar
- CuisineItalian • Local
- Open forLunch • Dinner • Cocktail hour
- AmbianceRomantic
- Donatello Bar
- CuisineItalian
- Open forLunch
- AmbianceModern
House rules
Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note that access to the wellness centre comes at a surcharge.
When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Excelsior, a Luxury Collection Hotel, Florence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
License number: 048017ALB0001, IT048017A1S9A2BNYA
