About this property

Situated by the banks of peaceful Akan Lake, Tsuruga Resort boasts free WiFi, natural hot springs, a spa and a library. Parking is offered at a charge. The accommodation provides Japanese and Western-style rooms. Featuring scenic lake views, rooms come with cosy seating areas by oversized windows. They are fitted with a flat-screen TV, a bathtub and coffee maker. Guests can enjoy a leisurely stroll around Akan Lake or browse the in-house art gallery. The spa provides relaxing massages and sauna facilities. Hearty buffets featuring local Hokkaido ingredients can be enjoyed at Buffet restaurant. Hotel is an 80-minute bus ride from Kushiro Airport.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

  • Private parking available

  • Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
4 futon beds
2 single beds
2 single beds
1 large double bed
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Junpeng
    United Kingdom United Kingdom
    Breakfast and dinner are both great with a lot of options. Staff are very helpful and friendly! We like our room with the lake view!
  • Siew
    Singapore Singapore
    We like the lounge area. My parents really like their western style room.
  • Simon
    United Kingdom United Kingdom
    Lake view on an upper floor; great view out across the lake, watching boats come and go. Suggest pay the extra for lake view. Excellent buffet breakfast and dinner. Parking just up the hill but leave your bags at the hotel plus minibus...
  • Boon
    Singapore Singapore
    New and tastefully furnished, decent breakfast but good buffet dinner, centrally located in the Lake Akan Mashu National Park area, helpful staff, availability of laundry facilities
  • Luanna
    Hong Kong Hong Kong
    Buffet breakfast and dinner were wonderful. a lot of variety of food but no urchin. fresh and delicious. Onsen is big and clean. there is a coffee machines in the room. Lake view room is big and nice.
  • Ch
    Hong Kong Hong Kong
    Beautiful lake view room Excellent buffet breakfast and dinner could visit her sister hotel via shuttle
  • Gek
    Singapore Singapore
    The food, breakfast and dinner, provided was good and big portion, however, it is a little too much as we stayed for 3 nights.
  • Ward
    Australia Australia
    Mostly good. Nice library of photography books to use in the sitting areas. Staff were pleasant. Room was large by Japanese standards and comfortable ( bed a little hard). Lovely view out Lake Akan from window seat. Plenty of hanging and shelf...
  • Philip
    Australia Australia
    I love the lounge/ reading area and there's a music corner where I sit and enjoy the music. The dining room for dinner and breakfast are nicely decorated specifically for tables near the windows that give beautiful view while enjoying the meals.
  • Hoi
    Hong Kong Hong Kong
    nice buffet for both breakfast and dinner onsen is a bit small great view for witnessing firework in lake akango

Host Information

Company review score: 8.8Based on 448 reviews from 1 property
1 managed property

Property information

The name of the facility, 'Akan no Mori Tsuruga Resort Hanayuka,' will be changed to 'THE FOREST AKAN TSURUGA RESORT,' and it will have its grand opening on January 1, 2025. The former name of the facility was 'Akan no Mori Tsuruga Resort Hanayuka.' There will be no changes to room types or other details, so guests who have already made reservations can stay as planned without any modifications to their bookings. Located by the lakeside of Lake Akan in Kushiro City, the hotel is less than a 10-minute walk from both Lake Akan and the Akan Lakeside Eco-Museum Center. It is also conveniently situated 1.2 km from the Akan Lake Ainu Theater Ikor and 1.6 km from Ainu Kotan. Guests can spend the day enjoying the slopes or relax with on-site amenities such as onsen hot springs and bike rentals.

Languages spoken

English,Japanese

Property surroundings

House rules

THE FOREST AKAN Tsuruga Resort takes special requests - add in the next step!
Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.

The fine print

Need-to-know information for guests at this property

Please note that child rates are applicable to children 6 years and younger and adult rates are applicable to children 7 years and older. Please contact the property for more details.

Please be informed that no pets are allowed to stay or entire property premises, except for guide dogs / service dogs. Please make sure to contact the property in advance if a guide dog or service dog will be accompanying your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform THE FOREST AKAN Tsuruga Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.