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About this property

Comfortable Accommodations: City Heaven Ella in Ella offers family rooms with private bathrooms, balconies, and garden or mountain views. Each room includes a work desk, TV, and free WiFi. Dining and Leisure: The family-friendly restaurant serves Chinese, Indian, American, and Asian cuisines. Guests can enjoy lunch, dinner, high tea, and breakfast with warm dishes, juice, pancakes, and fruits. Additional facilities include a sun terrace, outdoor fireplace, and coffee shop. Convenient Location: Located 84 km from Mattala Rajapaksa International Airport, the hotel is a short walk from Ella Railway Station and close to Ella Spice Garden. Nearby attractions include Little Adam's Peak and Ella Rock. Guests appreciate the convenient location and excellent service.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Ella, this hotel has an excellent location score of 9.1

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jagan
    India India
    The staff are very welcoming and friendly. The quality of the breakfast has a beautiful view. The bedding is very comfortable, especially after a good day of walking.
  • Saradha
    India India
    Amazing stay, staff were beyond accomadating it went above out expectations . Beautiful , peaceful and tranquil. Definitely stay here
  • Roy
    Sweden Sweden
    I really appreciate helpful staff and the location
  • Bella
    Philippines Philippines
    The views are amazing. Breakfast was delicious, and very filling! Everyone was incredibly attentive, helped with directions to all the hikes and offered support for ongoing travel.
  • Uki
    Thailand Thailand
    Ever were clearly arranged and really love this place
  • Yacov
    South Korea South Korea
    The location is perfect and prefer everything there. Also the staff is very good and friendly. Thank you for the team
  • Thirat
    India India
    The staff is really friendly and highly recommend this place. Surely visit in my next time too.
  • Shona
    Maldives Maldives
    I had a wonderful stay at City Heaven Ella! The hotel was clean, well-maintained, and offered beautiful views of the surrounding nature. The staff were incredibly friendly and attentive throughout our stay, always making sure we were comfortable....
  • Dinu
    Australia Australia
    Big rooms, amazing view!! You can see waterfalls & mountains, the photos don’t do the view justice!! Really friendly & helpful staff and the pool was so much fun
  • Yoli
    Russia Russia
    I liked everything here. Specially there was helpful staff also the location was amazing.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1
    • Cuisine
      American • Chinese • Indian • Asian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free

House rules

City Heaven Ella takes special requests - add in the next step!
Check-in
From 14:00 to 20:00
Check-out
From 10:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Cash only
This property only accepts cash payments.