Please present the same credit card used to guarantee your booking, together with a valid passport, when checking in at the hotel. Please note that the name of the credit card holder must be the same as the guest's name on the passport and reservation.

Please note that the resort provides transfer services by speedboat and car between Trat Airport and the property at an additional charge. For more information, please contact the property directly. Contact details can be found on the booking confirmation.

A damage deposit of THB 3,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Please note:

• Compulsory New Year’s Eve Gala Dinner on 31st December. Guests are required to make the payment directly with the resort team or book via e-mail at treekohchang@santhiya.com

for Santhiya Koh Chang Resort.

• Child aged 0–1 year stays free of charge when sharing with an adult.

• Child aged 2–11 years will be charged THB 1,500++ per person per night, including breakfast.

• Adult aged 12 years and above will be charged THB 3,000++ per person per night, including breakfast.

Guests booking promotion Free Resort Credit will receive a room with daily breakfast and a 1,000 THB/room/night Resort Credit, which can only be applied to dining and spa services during the current stay and cannot be redeemed for cash

Benefit for booking made on 26 June 2025 onwards for stays between 24 December 2025 – 6 January 2026:

Guests will receive THB 2,000 resort credit per night

(Applicable for Dining, and spa services — excluding Gala Dinner service on 31 December) "

Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento.

È richiesto un deposito cauzionale di THB 3.000 all'arrivo. Dovrai pagarlo in contanti. Dovresti ricevere il rimborso al momento del check-out. Il deposito ti sarà rimborsato per intero in contanti dopo una verifica dello stato dell'alloggio.

Numero di licenza: 0105544038898